STANDARD DELIVERY AND SHIPPING INFORMATION

Forever New delivers within South Africa using a number of preferred delivery services. Goods will be delivered on business days only. We do not offer deliveries on weekends or public holidays.

A signature, physical or electronic, will be required when your order is delivered. Please provide a delivery address where someone will be available to receive your order and sign for it.

If you have special instructions relating to the delivery, please make sure you indicate these instructions in the comments section when finalising your purchase as you are checking out.

All prices displayed on our website are in South African Rands (ZAR) and will be charged in South African Rand at checkout.

COST & DELIVERY TIMES

Place your order by 15 December 2021 for delivery on or before 24 December 2021. Applies to main centres only and does not apply to outlying areas.

Through our delivery partners we will endeavour to deliver your order to you as soon as possible. For any queries, please contact Customer Service by email on info@forevernew.co.za or call 0860 018 014.

Forever New offers free standard shipping for all orders over R800. Orders totaling under R800 will incur a R65 shipping fee.

Standard Order Placed On 

Standard Order Shipped By

Expected Delivery

Sunday

Tuesday

5 - 9 business days later

Monday 

Wednesday

5 - 9 business days later

Tuesday

Wednesday

5 - 9 business days later

Wednesday

Thursday

5 - 9 business days later

Thursday

Friday

5 - 9 business days later

Friday

Monday

5 - 9 business days later

Saturday

Monday

5 - 9 business days later

 

 

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.

If you have registered an online account with Forever New you will be able to view the status of your order online when you log into your account.

ORDER SUPPORT & FURTHER INFORMATION

If you would like to query your order or you would like further information regarding our shipping deliveries, please contact our Customer Services team for assistance or call 0860 018 014.